LeadLx questions? Answers!

Reps burn hours every week on LinkedIn and similar platforms doing the same manual research: who's at the account, are they already in our CRM, have we talked to them, is this even a company worth our time. LeadLx does that research for them. It lives as a browser extension, so the moment a rep lands on a company or profile page it shows whether the record already exists in your CRM and your history with them, flags whether the company fits your ICP, maps the buying group and each person's role, finds a work email (checked before it is saved) and a phone number where one is public, and pushes all of it into your CRM in a single click. The afternoon of research becomes a click.

Time back and cleaner pipeline. Reps stop copy-pasting between tabs and stop chasing the wrong single contact, so they spend their hours on accounts that fit and deals with the whole buying group mapped. Your CRM fills with current, verified, deduplicated data instead of half-finished records, which means your forecast finally reflects reality.

B2B sellers who live in their CRM and lose time (or deals) to manual research:

• Solo reps and founders need it to stop losing hours to prospecting admin — one person can research, enrich, and load an account in the time it used to take to build one record. Start free.
• Sales teams prospecting daily need it to keep the CRM current without the data-entry tax — bulk import, checked work emails, no duplicates. That's Pro.
• Account-based teams need it because deals die when the CFO or a blocker never got engaged — LeadLx maps the full buying group and shows who's missing before the deal stalls. Pro covers that too.

Setup is about two minutes for a rep, and there's no new workflow to learn — the value shows up on the first account you open. No dashboard to check, no training session, no behavior change.

It splits cleanly between admin and rep, and most of the work sits with one admin, once. An admin sets the account up in the LeadLx web dashboard: connect the CRM, choose a plan and buy seats, and invite the team. Each rep then does one thing: install the extension and sign in from their invite. That's the whole split: the admin builds the foundation once, reps just plug in.

Sign up at the LeadLx web dashboard and follow the guided onboarding — it walks you through the whole thing step by step: connect your CRM, pick your plan and buy seats, and invite your reps. You don't need to configure anything in the extension itself; the dashboard is where the account, billing, and team all live.

An admin authorizes it once through the CRM's official OAuth login. LeadLx never sees or stores your password, and the connection can be revoked from your CRM's settings at any time.

Install LeadLx from the HubSpot App Marketplace, or click Connect HubSpot in the LeadLx web dashboard, then approve access in HubSpot. LeadLx has its own CRM: your HubSpot records come into LeadLx, and only the contacts and companies you save in LeadLx are sent to HubSpot. The HubSpot setup guide covers each step, what syncs and when, and how to disconnect.

LeadLx is licensed by seat - one seat per user - so before inviting your team, make sure you've bought enough seats for everyone you want to add. Then, from the dashboard, invite reps by email, assigning one user per seat. Each rep gets an invite, and once they accept they're attached to your org and your CRM connection automatically: no setup, no CRM authorization, nothing to configure on their end. Need to add more people later? Buy additional seats and invite them the same way.

Two steps: accept your email invite and install the extension from the Chrome Web Store, then sign in. The moment you do, the LeadLx sidebar appears on the company and profile pages everywhere on the web. You're prospecting in about two minutes.

It starts with understanding you, not the prospect. Before LeadLx judges a single account, it builds your Company Profile: its understanding of what you do, the value you deliver, who your ideal customer is, and which roles you sell to. Every "good fit" call is measured against that profile, so fit means fit for your business, not some generic definition. And the profile isn't fixed: you can edit it by preference: refine your ICP, adjust the roles you target, sharpen your value proposition, and the targeting gets sharper the more you tune it. Set your company up once, and from then on every account you open is judged through your lens.

LeadLx follows the same path a rep would, minus the hours. Once your Company Profile is set:

1. Browse like normal. Open any company or profile page you're researching and launch the LeadLx sidebar. No switching tools, you work where you already were.
2. Check the fit first. LeadLx shows the CRM context (do we already know this account, who owns it, what's our history) and an ICP Match score, so you know in seconds whether this account is worth your time before you invest any.
3. Pull the buying group. If it's a fit, map it: each role, who fills it, and who you haven't reached yet.
4. Enrich the people. Add verified email and phone to each contact, review, and edit before anything is saved.
5. Push to CRM in one click. New contacts and companies get created, existing ones get updated, everything deduplicated, the research lands in your CRM ready to work.

The point: don't start by prospecting everyone. Start by knowing who fits, then go deep only on the accounts that do.

Most B2B deals involve five to ten people; most reps talk to two or three. The Buying Group (sometimes called the buying committee) maps the full set at a target account: decision maker, champion, influencer, budget holder, blocker; and tags each person's role with a confidence score, drawn from titles, reporting lines, and public signals. The buying group map shows who exists, but also shows who you're missing.

ICP Match scores how closely a company fits your ideal customer profile, the one defined in your Company Profile. Instead of reps guessing or chasing every logo, they see at a glance which accounts are worth the effort, so time goes to the deals most likely to close. ICP Match is a Pro feature, and on Pro it is unlimited.

CRM signals are your existing relationship with an account, surfaced right on the page before you reach out, whether the company and contacts are already in your CRM, the lifecycle stage, who on your team owns them, any deals in flight, and your prior engagement. No reaching out blind, no two reps working the same account, no awkward "we've actually been talking to your colleague" moments. You see the full picture first.

One click. LeadLx sends contacts, companies, buying group roles, and enriched details straight into your CRM, creating new records, updating existing ones in place, and deduplicating against what your team already owns. No copy-paste, no tab-switching, no cleanup.

From multiple public sources: the company's own website, public professional profiles, and public business directories, fetched when you click, not pulled from a stale database.

LeadLx runs a waterfall, not a single lookup. For email, it works through a sequence of data sources until it finds a business email for the contact, then runs that address through a set of validators to confirm it's real and deliverable. If a candidate doesn't pass, LeadLx keeps going down the waterfall and re-checks until it lands on a verified email. Phone numbers come from public sources where they exist; when LeadLx can't find one, it says so instead of guessing. Emails are checked before they reach your CRM, so reps aren't working from a list that half-bounces.

You still get the contact record and can save it; the missing field is simply left for you to fill or revisit.

Free is the CRM overlay and single-record imports. Pro (€30/seat/month) is everything else in one plan: bulk extraction, email enrichment with verification, plus phone where available, message sync, auto-deduplication, custom field mapping, unlimited ICP Match, signals, AI Company Profiles, full buying group mapping with role classification and gap analysis, priority onboarding, and a dedicated success manager. Enterprise is for the whole revenue org: custom buying group generation, custom integrations, and an assigned support team member.

One seat is one rep with LeadLx installed and connected to your CRM. You only pay for active seats, and you can add or remove reps anytime: changes are prorated within your billing cycle.

Yes, a few. ICP Match and signals are unlimited on Pro and not included on Free. Buying group generation comes with 10 included per seat each month; after that, each generation draws one credit from your account's shared credit pool, which owners and admins can top up and cap per seat. Contact and company syncing is unlimited on every paid plan. For custom integrations or adjusted plan limits, contact support@leadlx.com.

No contracts and no cancellation fees. Monthly plans cancel anytime and stop renewing at the end of the period; annual plans run for the year you signed up for. When a paid plan ends, your account moves back to Free: you never lose the CRM overlay.

Yes, it's safe. LeadLx only reads what a human visiting the page would see, at human pace. It never automates clicks, sends messages on your behalf, or does anything that trips the account-protection systems on the sites you visit.

Through your CRM's official OAuth 2.0 flow: LeadLx never sees or stores your password. Data in transit is encrypted with TLS 1.3, and you can revoke the connection from your CRM at any time.

No. Per its Chrome Web Store disclosure, LeadLx does not sell your data to third parties and does not use or transfer it for anything unrelated to the extension's core function. Your data lives in your CRM.