Questions? Answers!

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General

What exactly does LeadLx do?

LeadLx finds the full buying committee at the accounts you're working, enriches each contact with verified emails and phone numbers, and pushes them straight into HubSpot, live from the same sources your reps already check.

Where does LeadLx get its data?

LeadLx pulls from multiple public sources - the company's own website, public professional profiles, and public business directories. Data is fetched live the moment you click, not from a stale database.

That's why customers report dramatically lower email bounce rates than they used to see from bulk enrichment tools: the data is current the moment it lands in HubSpot.

What sites does LeadLx work on?

The Chrome extension activates on the major B2B research surfaces your reps already use: public professional networks, company websites, and business directories. Prospecting stays in the tabs they had open anyway.

How is LeadLx different from HubSpot's native CRM extensions?

Native HubSpot extensions show you what's already in HubSpot. LeadLx shows you what isn't yet: the missing decision-makers at the account. It writes them back so the next rep who opens that company doesn't start from a half-mapped committee.

Features

What HubSpot data shows up on a page?

When you're on a company or profile page, LeadLx surfaces the matching HubSpot company, its associated contacts, lifecycle stage, owner, and any deals in flight, so you can see the existing relationship before you reach out.

Can I update HubSpot data without switching tabs?

Yes. The sidebar lets you edit HubSpot contact, company, and deal fields inline. Changes write through to HubSpot the moment you save, so you never leave the page you're working.

How does bulk import work? Can I import an entire prospect search?

Run a search the way you normally would, then select the results you want and trigger a bulk import. LeadLx queues the enrichment and writes the contacts to HubSpot in the background while you keep working.

How does buying committee mapping work?

Given a target account, LeadLx assembles the cross-functional people involved in a B2B purchase: economic buyers, champions, technical evaluators, and end users, based on titles, reporting lines, and signals from the same public sources a rep would check manually.

Pricing & Billing

Is there actually a free plan, or is it just a trial?

There's a real free tier with limited monthly enrichment volume and full feature access, so teams can run the workflow end-to-end before deciding whether to upgrade. No card, no expiry.

What's the difference between Focus and Intelligence?

Focus is the workflow tier: extension, sidebar, HubSpot push, and the day-to-day prospecting flow. Intelligence layers in committee mapping, ICP Match, and the higher-volume enrichment caps that bigger teams need.

How much does LeadLx cost, and is it worth it?

Pricing is per-seat and tier-based; see the Pricing page for current numbers. Teams typically justify the spend on bounce-rate reduction and the meetings they didn't miss because the committee was complete.

Can I cancel anytime, or am I locked into a contract?

Monthly plans cancel at any time and stop renewing at the end of the billing period. Annual plans give a discount and run for the year you signed up for.

Privacy & Security

Is it safe? Will my account get flagged or restricted?

LeadLx reads only what a human visiting the page would see, at human pace. There's no scraping behaviour that would trip account-protection systems on the sites you visit.

How does LeadLx connect to HubSpot? Is my CRM data secure?

LeadLx connects through HubSpot's official OAuth 2.0 flow; we never see or store your password. Data in transit uses TLS 1.3, and you can revoke the connection from HubSpot at any time.

Does LeadLx access my password?

No. LeadLx only reads publicly visible data. It never touches your social passwords, your inbox.

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